At Storeza Infotec LLP, we are committed to ensuring that your products are delivered to you in a timely and efficient manner. This Shipping Policy outlines the terms and conditions related to the shipping and delivery of products and services.

1. Shipping Coverage

We provide shipping services to locations within India. International shipping may be available for certain products and will be explicitly mentioned on the product page.

2. Shipping Charges

• Shipping charges, if applicable, will be clearly mentioned at the time of checkout.
• For subscription-based services, shipping charges may vary based on the delivery model (e.g., physical goods, hardware, etc.).

3. Delivery Timeframes

• Standard Delivery: Orders are typically delivered within 5-7 business days from the date of dispatch.
• Express Delivery: Available for select locations, with delivery within 1-3 business days.
• Delivery times may vary depending on the destination and unforeseen circumstances, such as weather or logistical challenges.

4. Order Tracking

• Once your order is shipped, a tracking number will be provided via email or SMS.
• Customers can track their orders through the provided tracking link or by contacting our customer support.

5. Order Processing

• Orders are processed within 1-2 business days of successful payment confirmation.
• Orders placed on weekends or public holidays will be processed on the next working day.

6. Failed Deliveries

• If delivery is unsuccessful due to incorrect address details provided by the customer or unavailability of the recipient, additional shipping charges may apply for re-dispatch.

7. Damaged or Lost Shipments

• In case of a damaged shipment, customers must report the issue within 48 hours of receiving the package, along with photographic evidence.
• If the shipment is lost during transit, we will investigate and either resend the product or issue a refund based on the situation.

8. Restrictions and Limitations

• Certain products may be subject to shipping restrictions based on regional regulations or courier service policies.
• Delivery services may not be available in remote or restricted areas. In such cases, we will notify customers promptly.

9. Changes or Cancellations

• Customers may modify or cancel their order before it is shipped by contacting our support team.
• Once the order is dispatched, changes or cancellations are not permitted.

10. Contact Information

For shipping-related inquiries, please contact us at:

Storeza Infotec LLP
S. No. 138/2/3/D Narayan Nagar,
Near Kolte Patil Mulshi Infotech Park,
Hinjawadi, Pune, Maharashtra - 411057
Email: support@storeza.co.in